Frequently Asked Questions
Everything you need to know about your Attack Shark gear.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-7 business days, while international shipping can take 10-20 business days depending on your location.
Do you provide a warranty on your gaming peripherals?
Yes, all Attack Shark electronics come with a 12-month limited warranty that covers manufacturing defects in materials and workmanship under normal use.
What is your return policy?
We offer a 30-day return policy. Items must be in their original packaging, unused, and in the same condition that you received them to qualify for a full refund.
How do I download the drivers for my mouse or keyboard?
You can find the latest software and drivers by visiting our 'Downloads' page. Simply select your model number to access the appropriate configuration tools.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your wireless devices compatible with consoles?
Our wireless peripherals are primarily designed for PC and Mac. However, many models support 2.4GHz connectivity which is compatible with PS4, PS5, and Nintendo Switch docks.